With over 17 years of experience in IT infrastructure and operations, I specialize in leading high-performing teams and delivering scalable, secure, and resilient server solutions across the EMEA region. My career began at Dell in 2008, and since then, I've held pivotal roles at Atos, EOS, and Concentrix, where I've consistently driven operational excellence and innovation.
In my current role as Associate Director – Global Server (EMEA) at Concentrix, I oversee server infrastructure strategy and operations across Western Europe, Central & Eastern Europe, Middle East, and Africa. I lead a distributed team, ensuring alignment with global standards while addressing regional business needs. My responsibilities include managing budgets, ensuring compliance with regional regulations (e.g., GDPR, NIS2), and driving initiatives such as platform upgrades and hybrid infrastructure rollouts.
My leadership is underpinned by a suite of certifications, including Six Sigma Black Belt, ITIL® V3 & V4, Professional Scrum Master I, and Lean Management. These credentials reflect my commitment to quality, agile methodologies, and continuous improvement.
I am passionate about fostering collaborative cultures, mentoring future leaders, and leveraging emerging technologies to drive business value.
In my current role as Associate Director – Global Server (EMEA) at Concentrix, I oversee server infrastructure strategy and operations across Western Europe, Central & Eastern Europe, Middle East, and Africa. I lead a distributed team, ensuring alignment with global standards while addressing regional business needs. My responsibilities include managing budgets, ensuring compliance with regional regulations (e.g., GDPR, NIS2), and driving initiatives such as platform upgrades and hybrid infrastructure rollouts.
My leadership is underpinned by a suite of certifications, including Six Sigma Black Belt, ITIL® V3 & V4, Professional Scrum Master I, and Lean Management. These credentials reflect my commitment to quality, agile methodologies, and continuous improvement.
I am passionate about fostering collaborative cultures, mentoring future leaders, and leveraging emerging technologies to drive business value.
Associate Director - Global Server
Concentrix
Since April 2025
- Lead the regional server infrastructure strategy and operations across Western Europe, Central & Eastern Europe, the Nordics, Middle East, and Africa, under the global server leadership.
- Ensure availability, performance, and scalability of server platforms across multiple data centers and 40+ sites in EMEA, aligning infrastructure with local business needs and global standards.
- Manage a senior technical team distributed across sub-regions, fostering operational excellence and leadership development.
- Drive compliance with regional regulations (e.g., GDPR, NIS2, local cybersecurity laws), while enforcing global security policies and audit readiness.
- Act as regional executive escalation point for critical incidents and infrastructure crises, ensuring timely resolution and risk mitigation.
- Collaborate closely with regional CIOs, country IT leads, and global infrastructure counterparts to ensure consistent service delivery and strategic alignment.
- Oversee EMEA server infrastructure budgets and contribute to global cost optimization through vendor consolidation and lifecycle planning.
- Execute on global programs (e.g., platform upgrades, virtualization, decommissioning, hybrid infrastructure rollout) with tailored regional implementation plans.
- Lead regional vendor engagements and ensure SLA performance across a diverse portfolio of providers.
- Identify regional innovation opportunities (e.g., AI in server operations, edge computing, smart cooling), and support global adoption through pilot projects in key countries.